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SubjectRe: [LCtalk] Re: Lanbox dissatisfaction (Was midi cue triggering)
Fromericlane.com
DateMon, 29 Jan 2007 03:57:49 +0100


I'll add briefly that I figured out how to make the lanbox work for my needs and I'm glad I bought it.

That being said, it seems the manual was written by the engineer/designer. Without a technical writer, and with what appears to be a number of assumptions by engineer/designer/programmer, the product is harder to learn than it needs to be. In my opinion, the potential income lost by not having an easier to understand product is very little compared to an investment in a technical writer and a well designed manual.

With a more intuitive and finished interface and a well written manual, the product would more than pay for those investments within a reasonable amount of time. The website is a great start.

Just a couple thoughts.  Keep up the great  product & support Fokko & crew!

Eric

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