The distributor in the UK, Enlightenment, has failed to deliver the product, despite me paying the full amount of their invoice on the same day it was received. I am still waiting!

I downloaded the demonstration product and on my laptop, which is running a fully patched and up to date version of Windows XP Pro, the program regularly crashes when going through the Quickstart tutorial. As you can't save data with the demonstration version, I have to restart the tutorial each time, which is highly inconvenient. This number of crashes in a production environment would, in my opinion, render the product useless.

Third, the documentation is very poor. I have not successfully connected my Lanbox yet, because their are, in my opinion, insufficient instructions on how to accomplish this. I am not here referring to the Lanbox specific instructions but the more generic instructions required to connect any device.

Lastly, the availability of generic fixtures, particularly the Strand range, is very poor. Strand fixtures are very popular in the UK and I was hoping to be able to set up my next show with Capture; it looks like this is not going to be possible.

I know WYSIWIG is considerably more expensive than Capture but I have seen it in action and the designer was able to plot almost a complete show before going anywhere near the theatre. When we got into the theatre, I was absolutely amazed at how accurate the simulation had been. Perhaps if I want that type of result I should just pay the extra money and get something that really works!

--
Fokko van Duin,                     Creators of the LanBox-LC
CDS advanced technology bv,         DMX lighting controller.
http://www.cds.nl/                  http://www.lanbox.com/

• [LCtalk] Capture, John Conry
  • (- current message -), Fokko van Duin